Internal support Provide secretarial support to the Head of Department Preparation and organisation of departmental meetings and events Manage general office operations within the office of the Head of Department Execute and monitor financial transactions between the department and internal and external stakeholders, including procurement of laboratory equipment and consumables. Execute human resource processes within the department, including loading short term contracts, requesting ICT services and submitting claim forms. Execute university processes for the successful running of departmental academic activities, including loading marks and assessment criteria on ITS, liaising with the assessment office and booking lecture and assessment venues. Serve as liaison by preparing and disseminating written and telephonic correspondence to staff, students and other stakeholders. Providing information to relevant stakeholders for the departmental website and other media Reporting and following up on maintenance requests. External support Interact with students and members of the public, clients, customers on a daily basis Render assistance and referring them to the relevant professionals Communicate and liaise with external service providers as and when required Communicate and liaise with external service providers as required |