SUMMARY: -
JOB DESCRIPTION:
The position requires an experienced and suitably qualified Fund Administrator who is accountable,meticulous with high attention to detail and client service orientation.The position comprises delivery in the following areas:Accurate capturing and processing of client instructionsEnsure that the SLA objectives are met in terms of business processFollow up with clients for outstanding documentsTimeous resolution of internal and external queriesEnsure that ad hoc admin processes are completed timeously ( Daily mail and EOD)Understand the Financial services industryIn depth knowledge of the Financial intelligence centre Act and Due diligence requirementsEnsure appropriate and quick resolution of all client queriesDeal with client queries directly with clients or via the contact centreBasic understanding of the ETF product requirementsManage work load independently to ensure daily deadlines are metFollowing and understanding procedureAbility to follow and complete routine functionsGrasp basic calculation requirementsRecognise errors within detailed informationAbility to prioritise and plan appropriatelyExperience:Minimum 2 years Fund Administration & or Unit Trust experienceQualifications:Minimum matric, desired tertiary certificate
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