KEY PERFORMANCE AREA 1:Vehicle Inspections and General Repairs
- Ensure all vehicle detail is accurately recorded on the job card system.
- Ensure defects are comprehensively recorded on the job card system.
- Comply with all company policies and procedures regarding inspection sheets.
- Ensure all vehicles electrical systems checked are handed to working charge-hand fully completed.
- Ensure all fault codes are repaired and cleared on a weekly basis.
- Ensure all special tools and equipment is available and in working condition.
KEY PERFORMANCE AREA 2:Job Cards
- Complete all related faults identified.
- Log all other identified faults found on vehicle.
- Responsible to hand completed job-card to working charge hand to be signed-off in a timeous manner.
KEY PERFORMANCE AREA 3: Body Repair and Maintenance
- Adhere to manufacturer’s specifications as specified as specified by body manufacturers.
- Ensure the following (minimum) aspects are fully understood and can be repaired and maintained as required:
- Engine compartment
- Gearbox soundproofing
- Battery compartment, Drainage & secureness of batteries
- All interior and exterior components
- Toilets (valves, locks & taps)
- DVD and Audio visual equipment brackets
- Seats
- Boilers
- Fridges
- Branding according to company policies
- License disk holders
- Chain brackets and towage
- All general & relevant body parts (aesthetics of vehicles) * Ensure dash-board clusters are presentable and secured.
- Ensure post-repair check-lists are done.
- Adhere to all Health and Safety policies and procedures.
- Ensure safety is managed at all breakdowns.
- Responsible for cleanliness of vehicles.
- Responsible for cleanliness of working environment.
- Manage all parts are used in an orderly and responsible manner.
KEY PERFORMANCE AREA 4:Effective utilization of all systems used in Intercape
- Log all related information on company system as required by policy.
- Understand all company system available and value that can be gained from these.
- Ensure internal white-boards are maintained and reviewed.
- Effective utilization on MOVE.
- Effective utilization on SOPS.
- Effective utilization on Viper.
KEY PERFORMANCE AREA 5: Breakdowns
- Manage any breakdown from call received to solution implemented.
- Obtain all relevant information from crew.
- Ensure problem is analyzed and probable causes identified.
- Complete all relevant documentation and update log-book with breakdown information.
- Report extent of problems outside own responsibility to Workshop Manager / Operations immediately after assessing situation.
- Provide feedback and complete breakdown report directly upon returning from breakdown.
- Ensure break-down vehicles are filled and cleaned after each break-down.
- Ensure correct tools and equipment are available for breakdowns.
