Senior Customer Engineer – Cape Town - Information Technology Sector

SUMMARY:
Senior Customer Engineer – Cape Town - Information Technology Sector

POSITION INFO:

Language:  Candidates need to speak and understand Afrikaans as the company is mostly Afrikaans.

Candidate must reside within 20km radius from the office in Northern Suburb of Cape Town.

Responsibilities include, but are not limited to, assisting engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. You should also be able to troubleshoot systems, identify problems and write up reports.

Requirements:

• 3-6 years minimal IT experience
• 2 years minimal experience in an enterprise server environment with administration and problem resolution of Windows Server
• 2 years minimum experience in virtualised workloads (VMWare / Hyper-V)
• Extensive knowledge of Desktops, Laptops, printers, Network Copiers
• Extensive knowledge of Microsoft 365 Suite (Licensing, Products, Services)
• Extensive Knowledge of Windows 10 & 11 Operating Systems
• Knowledge of Redundancy Strategies (RAID, HA, Failover, MPIO)
• Knowledge of Hyper Visors (VMWARE, Hyper-V, Azure)
• Knowledge of Windows Server 2012+ Operating Systems
• Knowledge of Active Directory, DNS, DHCP, RDS Roles and including functions within the roles
• Knowledge of Installation and Configuration of Exchange / SQL Server
• Knowledge of Basic Scripting Tasks for Large Scale Deployments
• Knowledge of LAN / WAN Solutions
• Knowledge of Networking (VLAN, Routing, Switching)
• Knowledge of ITIL processes and experience adhering to them in a production environment
• Knowledge of Remote Monitoring Systems
• (Advantageous) Knowledge of SAN Storage Management
• (Advantageous) Knowledge of Public Services (DNS, Public IPs, Subnetting)
• (Advantageous) Knowledge of Firewall Management (ACL, Zones, NAT)
• (Advantageous) Knowledge of Installation and Maintenance of Proxy Servers

Preferred Qualifications:

• Grade 12 Certificate
• CompTIA A+ and N+
• CCNA/CCNP
• MCITP/MCSE on Windows Server 2012+
• Microsoft 365 Administration
• (Advantageous) Microsoft Azure Certification
• (Advantageous) Vendor Certifications (HPE, DELL, LENOVO, IBM, etc)

Responsibilities – Detailed responsibilities can be obtained upon application.

NB! This job is now closed. You can apply for other jobs by uploading your CV.