Senior Projects Coordinator

SUMMARY:
Senior Projects Coordinator (Training) Cape Town

POSITION INFO:

SENIOR PROJECT COODINATOR – CAPE TOWN

Salary:                R15,000

The company which is based in Cape Town, is a registered training provider focused on delivering industry and job-specific skills assessments and training interventions to businesses and their employees across a variety of industries.  The company was established in 2003 and has provided over 3 000 companies with training interventions and upskilled over 55 000 workers through their branches across South Africa.

Duties and responsibilities:

• Capturing, uploading, and maintaining required learner information on the Learner Management System (LMS)
• Report on issues and risks to the Project Manager regarding class and host site attendance
• Order new training / project supplies and materials prior to the start of each cluster within the required timeframes
• Learn about every aspect of each project the team is working on
• Update changes made to projects as and when instructed by Project Manager
• Manage project schedules
• Communicate to learners about training dates and venues
• Monitor learners host site attendance
• File paperwork regularly
• Compile project plan with Project Manager
• Coordinate equipment use, activities, information, and resources
• Ensure project files, learner files and all other learner documentation are of high quality and standard to pass internal and external moderations
• Arrange assessments after every cluster
• Arrange internal moderation for 50% of Portfolios of Evidence (POE’s)
• Book training venues
• Adhere to the Company’s Quality Management System (QMS)
• Adhere to the Company’s policies and procedures
• Perform any other reasonable request as directed by Senior Management
• Promote the Company and its training in a positive and professional manner
• Manage and mentor staff in a professional and effective manner
• Ensure high standards in the commencement, delivery, and success of all training
• Build and maintain strong relationships with clients and learners to ensure return business
• Maintain the high standards of the Company
• Arrange final internal moderation for 100% of POE’s
• Ensure client and learner information and documents are loaded on the system
• Set up project file, client e-folders, Learner Management System (LMS) and Monthly Client Feedback Report (MCFR)
• Upload learner details and prepare spreadsheet for external moderation
• Ensure that learner results spreadsheets and achievements are sent to SETA Team
• Ensure that project policies and processes are always adhered to
• Liaise with functional support teams and adhere to service level agreements of:
• Assist with Learner administration processes:
• Coordinate the onboarding and orientation of learners
• Coordinate the attendance registers for workplace experience and training attendance, whilst addressing and managing any absences
• Coordinate remediation and ensure it is completed by Facilitators after each cluster assessment
• Preparation of POE’s and project files in preparation for Internal Moderation (IM) and External Moderation (EM)
• Build and maintain relationships with the learners through regular contact
• Monitor learner attendance, ensure required documentation is received according to labour conditions (e.g., leave forms)

Character traits:

• Resourcefulness and creative problem solving
• Ability to work independently and remain self-motivated
• Ability to perform different tasks simultaneously at a fast pace and to deadlines
• Working hours:    08h00 to 16h30 (Monday to Friday)
• Overtime as and when required
• Benefits:   As per Company benefits
• Start Date:  as soon as possible