Service Advisor

Recruiter:

Talented Recruitment

Job Ref:

DBN001819/LP

Date posted:

Wednesday, February 23, 2022

Location:

Durban, South Africa

SUMMARY:
Facilitate and oversee the day to day running of the business by upholding its reputation and unique ethos as the preferred superior car cleaning destination of choice within the greater Ballito and surrounding areas.

JOB DESCRIPTION:

Requirements:

Minimum Matric.
Previous retail experience in hospitality and/or the motor trade is advantageous
Driver’s license - Code 10.
Excellent health track record.

Responsibilities and Duties:

Provide an extraordinary overall customer service experience.
Ensure the daily checking in and out of vehicles is done in a swift and professional approach.
Effectively coordinate the delegation of work between the various departments according to the chosen customer service.
Accurately meet the promised time (and day if necessary) for vehicle collection.
Ensure high standards of quality of work are met on each vehicle.
Provide customers with personalized one on one cleaning solutions and verbal quotations (telephonically and on a walk-in basis).
Advise customers on any additional cleaning needs of their vehicle.
Oversee and manage the team, especially with regards to timekeeping and productivity.
Diligently manage and control the issuing of the necessary daily stock.

Should you not receive a response within the next 2 weeks, please consider your application unsuccessful. Vacancies are advertised on our website, you wish to keep abreast with our active roles.

IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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