Service Controller - Witbank

Recruiter:

Talent Evolution

Job Ref:

PTA001096/EO

Date posted:

Tuesday, August 16, 2022

Location:

Witbank, South Africa

Salary:

R14 000 Monthly

SUMMARY:
The main purpose of this position is to ensure effective and efficient scheduling timeously of New Installations, Repairs and Re/De-installations by Technicians.

JOB DESCRIPTION:

Duties:

To receive new requests for installations from the New Business and Contracts Department.
To efficiently schedule all customer requests to ensure that Technicians’ time and knowledge is optimally used.
To consistently monitor progress of all calls logged and scheduled.
To liaise with control room to test customer vehicles when required. Ensure 100% of jobs are allocated to technicians
To receive calls and or emails from customers requesting repairs and de and re installations of their units.
To ensure that all information is logged or processed on the in-house systems with a 100% accuracy.
To check warranties and to follow up on worksheet to ensure accurate invoicing.
To complete all office administration efficiently.
To receive customer calls and provide assistance where possible to ensure query resolution.
To be responsible for Stock Control function.

Grade 12/Matric
Minimum 3 years relevant experience

Should you not receive a response within 10 working days, please consider your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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