Service Desk Manager

Recruiter:

Elite Search

Job Ref:

JHB000758/HLG

Date posted:

Monday, December 5, 2022

Location:

Capetown, South Africa

Salary:

25 000 Monthly

SUMMARY:
Location: Cape Town - Pinelands ( hybrid work from home 2 days and office 3 days)
Role: IT Service Desk Manager
A well established IT Managed Services company with Microsoft Gold Partner status. They focus on the provision of service excellence and have therefore enjoyed remarkable success over many years.

JOB DESCRIPTION:

This role is ideal for an IT Support Engineer who has moved into a Team Lead role. Managing a small team of service desk agents, the successful candidate will be responsible for handling escalations, ensuring tickets are resolved within SLA agreements, client meetings to discuss performance and address any issues, have in-depth knowledge of Microsoft Azure and Security as well as Microsoft Modern Workplace.
An ITIL certification is required as well as a formal IT qualification ( Diploma, Degree, industry related IT certifications)
You will need to have 8 years experience in IT Support and a minimum of 3 years in a Team Lead or Service Desk Management role.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Duty Manager
Location: Franschhoek
Salary: MR Monthly
Our Client is looking for a Duty manager to join their team
21 days ago

Spa Front Desk Coordinator
Location: Cape Town
Salary:
35 days ago

Assistant Spa Manager
Location: Cape Town
Salary:
44 days ago

Assistant Spa Manager
Location: Cape Town
Salary:
46 days ago

Operations Analyst
Location: Bellville
Salary:
54 days ago

Support Engineer CPT
Location: Cape Town
Salary:
Managed Talent Solutions, a division of Datacentrix, is seeking a Support Engineer for a 6-month contract position with our client based in Cape Town CBD. This role is ideal for intermediate-level candidates with experience in desktop support and service desk operations.
Today

Reservationist
Location: Franschhoek
Salary:
Today

Guest Relations Officer
Location: Cape Town
Salary:
4 days ago

Branch Manager
Location: Matroosfontein
Salary: Monthly
A very well established company in Cape Town is looking for a Branch manager from car hire in Cape Town.
11 days ago

Guest Relations Officer | La Residence
Location: Franschhoek
Salary:
12 days ago

Service Desk Manager

Similar jobs you might be interested in:

Create a free job alert for Service Desk Manager in Capetown

Jobseekers

Recruiter

General