Service Field Technician - Millwright - Trade Tested

SUMMARY:
Service Field Technician - Millwright - Trade Tested

POSITION INFO:

1. Qualified Millwright with an electrical background (3 to 5 years of experience).
2. Experience in the FMCG sector a MUST!
3. It''s important to note that this role does not entail working in a factory; instead, it involves visiting clients all over Gauteng to repair machinery that is too large to transport, hence the need for technicians to travel to the client''s location.
4. Given the extensive travel required to reach clients across Gauteng, this position is best described as that of a Field Service Technician (FST).
5. Must be available for on-call duty every second week, which may include Saturdays and Sundays (operational hours are from 7:30 am to 5:30 pm).
6. Must be able to work independently, demonstrate initiative, manage multiple job cards, meet tight deadlines, be self-driven, computer literate, and have good communication skills.
7. Proficiency in Afrikaans is beneficial

 Matric or equivalent NQF.

Must be a trade tested Millwright with strong electrical / Instrumentation
5 years plus working experience within a related field.
Experience within Food and Beverage would be an advantage.

Key Responsibilities:

Troubleshooting, repair of complex machinery in a professional / timely manner.

Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.

Running trails/tests on equipment and interpreting the result into further recommendations

Undertaking installation/commissioning/training on equipment.

Writing up reports based on findings/service on equipment

Performing routine maintenance on complex equipment at site or in the workshop.

Ability to work with minimal supervision and use technical judgement on complex tasks.

Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.

Ensure customers’ expectations are exceeded in respect to quality and service.

Respond immediately to requests for workshop breakdowns to customers.

Action customer services as per schedule.

Analyse the cause of the problem.

Arrange quotes for customers to authorise repairs.

Ensure arranged and require spares to complete the job are

Maintain safety standards both at in-house and at customers.

Form part of the standby team