Service Manager - Upington

• 2 Years’ service industry experience
• Grade 12 and/or Diploma in Operations Manager
• Drivers License
• Fluent in English & Afrikaans

Skills and Knowledge required:

• Excellent administration skills
• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Computer literate                                                                                                      
• Must have a sense of urgency                                                                                               
• Strong people management skills                                                                                                         
• Good IR / HR ability
• Good understanding & knowledge of current industry technology

Responsibilities of a Service Manager:

• Full responsibility of services within the Branch
• Asset Management
• Customer visits and liaison / problem solving
• Vehicle maintenance/servicing and check list
• Supervision of loading and uploading of stock from cages
  • Management oversight and involvement in health & safety procedures in conjunction with health & safety representative
  • Adherence to and achieving stipulated key performance indicators in terms of use of handheld devices; providing services on time and sequencing of services followed
  • Manage installations, maintenance tickets and withdrawals
  • Order & control of stock and warehouse
  • Stock management and control of contract consumables
  • Staff management & training
  • Distribution staff management
  • Attend meetings as required at customers sites
  • Management and coordination of client safety files and safety files at client sites in order to keep them up to date and current.
  • Manage employee medicals and inductions for specific sites where needed to keep these certifications current and up to date so that work can be conducted at these sites without interruption.