Service Technician

Recruiter:

Network Recruitment

Job Ref:

NES019641/EV

Date posted:

Monday, September 30, 2024

Location:

Pinetown, South Africa

SUMMARY:
A large national company has an opportunity for a Artisan with experience on Vacuum Pumps. The candidate must be passionate, enthusiastic and customer focused. Must have a natural love for closing a deal or making a sale to obtain repairs.

POSITION INFO:
Duties & Requirements:

3-5 years’ experience working in a service workshop.
Mechanical & electrical experience working on pumps and electrical motors (preferably vacuum pumps).
Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery.
Liaise with customers in a professional and courteous manner. You will be contacting customers to discuss fault finding and servicing of their pumps. You are to inform customers when their pumps will be serviced/repaired and delivered back to the customer.
Travel to clients for onsite servicing and repairs when required.
Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team.
Candidate must be capable of creating a job card and quoting.
Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders.
Retrieve order numbers, processing proforma invoices and proactively following through with its implementation.
Order local buy out products for service.
Prepare spares and pumps that must be picked for delivery/collection by customers.

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