Short-Term Insurance Assistant

SUMMARY:
Umhlanga - We are seeking the right candidate with exceptional interpersonal skills and is meticulous in their administration, to join our client as a Short-Term Insurance administrator. This is an excellent opportunity to grow in the thriving insurance industry!

POSITION INFO:
Our client is a reputable firm in the short-term insurance industry, offering professional and client-focused insurance solutions. With a strong operational foundation and a commitment to quality service, they provide a stable and supportive work environment.

This position offers support across short-term claims and underwriting administrative duties. The role is ideal for someone with excellent organizational skills and the ability to manage documentation and client communication efficiently. The candidate will also be responsible for handling after-hours calls on a rotating basis, primarily for towing and emergency claims assistance.

Key Responsibilities:

• Provide general administrative support to the underwriting and claims teams.
• Manage and update policy, client, and claims documentation.
• Follow up on outstanding documents and respond to queries.
• Assist with issuing schedules, processing endorsements, and capturing claims.
• Coordinate with clients, service providers, and internal departments.
• Carry a company cell phone after hours for emergency assistance (e.g., towing).

• Attention to detail and accuracy.
• Able to prioritize and multitask.
• Good written and verbal communication.
• Reliable and takes initiative.
• Customer-focused attitude.

• Matric (Grade 12) is essential.
• Drivers License and Own Vehicle Non Negotiable
• Minimum 2 years’ admin experience (insurance/finance background preferred).
• Proficient in Microsoft Office.
• No tertiary qualifications required, but insurance-related knowledge is advantageous.