Showroom Consultant

SUMMARY:
Are you passionate about excellent client service and have an eye for interior design? Do you thrive in a dynamic environment where you get to interact with a diverse range of clients? Are you organised and love multi-tasking? If so, we have the perfect opportunity for you!

Our client is currently seeking a motivated and customer-centric individual to join their team as a Showroom Consultant. As a key member of their showroom team, you will be responsible for providing exceptional service to their clients while assisting them in finding the perfect bathroom solutions for their needs.

POSITION INFO:
Key Responsibilities:

• Assist customers in selecting bathroom fixtures, bathroom products, tiles , lights & ironmongery and accessories to meet their specific requirements.
• Provide advice and guidance on product features, functionality, and installation.
• Handle inquiries, resolve customer issues, and always ensure customer satisfaction.
• Effectively manage demanding clients with patience and professionalism, turning challenging situations into positive outcomes.
• Perform administrative tasks such as processing orders, managing inventory, and maintaining showroom displays.
• Utilize computer skills to input data, generate reports, and manage customer information efficiently.

• Minimum qualification: Matric certificate or equivalent.
• Proven track record in a customer-facing role, preferably in a sales or retail environment.
• Strong interpersonal and communication skills with a customer-centric approach.
• Willing to go the extra mile for the customer
• Ability to remain calm and composed when dealing with demanding clients, demonstrating empathy and problem-solving skills.
• A strong multi-tasking ability
• Proficiency in computer skills, including MS Office applications and the ability to learn new software systems quickly.
• Staying up to date with interior design trends for bathrooms

• Monday to Friday: 07:30 – 17:00
• Saturday 08:30 – 12:30

• Dynamic company to work for where there are growth opportunities
• Great company culture
• Learning environment
• Basic market related salary