Showroom Consultant (Luxury Interior Decor)

SUMMARY:
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POSITION INFO:

Position:  Luxury Interior Decor Showroom Consultant

Location:  Pretoria

Salary: Negotiable

Roles and Responsibilities:

• Identify customer needs and promote products.
• Provide product advice and maintain excellent product knowledge.
• Meet sales targets and manage backorders.
• Maintain client contact and invite them to view new ranges.
• Set up and maintain showroom displays.
• Ensure products are tagged and priced correctly.
• Manage old, slow-moving, or damaged stock.
• Complete opening and closing procedures as needed.
• Manage outgoing samples and update sample books.
• Place daily stock orders and check deliveries.
• Report stock shortages and contact clients for order collection.
• Sort, book in, and pack out additional products promptly.
• Receive and check consignment deliveries.
• File invoices and waybills accurately.
• Ensure clients collect orders and process credits.
• Conduct monthly stock takes of sample books and hangers.
• Manage hanger samples and issue marked cuttings.
• Maintain minimum book stock on the floor and manage the appro system.
• Send invitations and monitor RSVPs.
• Book venues and catering, hire equipment and manage expenses.
• Provide cuttings, samples, and appro’s as requested.
• Address queries from sales consultants and their clients promptly.
• Resolve payment queries and take COD payments.
• Operate POS system and reconcile invoices daily.
• Resolve account queries before processing sales.

Requirements:

• National Senior Certificate; tertiary qualification advantageous.
• Minimum 3 years in showroom sales; interior decor/design and retail experience advantageous.
• Sales, customer service, product knowledge, negotiation, presentation, database management, POS systems, stock control, campaign implementation, branding, report writing, MS Office.
• Fluent in English and one other SA language (area dependent).