Site Supervisor

We are looking for a site supervisor to be based in our Cape Town branch

Main Activities

• Client Service: Clients serviced according to Service Level Agreements.
• Associate Service: Effective recruitment to competently meet Client requirements.
• Staffing: Maintain updated Associate Database specifying details of suitably competent Associates.
• Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.
• Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.
• Record Keeping: Maintain Invoice & Associate Files (Timesheets) to include all Mandatory Information.
• Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.
• Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.
• Support Organisational Development through communicating possible new and existing Client growth requirements to the Business Line Manager.
• Teamwork: Build and support relationships with Clients and Associates, and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.

Required Competency

• Professional Manner; Positive Attitude; Empathy
• Good Communication Skills at all levels
• Knowledge of Company’s Recruitment and Internal Administration Processes
• Attention to Detail / Accuracy
• Self-Motivated; High Level of Energy
• Ability to Work Under Pressure; Deadline Driven
• Working Knowledge of BCOE, WCA/IOD, Health & Safety, Benefits, and Bargaining Councils

Key Performance Indicators

• Effective Associate Recruitment and Management
• Build and Maintain Client Relationships
• Associate Attendance Management and Reporting
• Management of Cost to Serve Client (Maintain Margins)
• Maintain Organisational Compliance

Own transport and drivers licence is essential.