Spa Manager

 

Our Health & Beauty Department is offering an exciting opportunity to join our dynamic team servicing the premier leisure and golf estate in the Southern Cape. Below is an outline of the duties & responsibilities, the minimum qualifications and the ideal skills sets for this role. If you are keen to join our team, please apply online!
 
Qualifications & Experience:        

• Grade 12 / Matric;
• A 2-year spa Qualification (SAASPH and ITEC or CIDESCO, ideally including CIBTAC);
• Fluency in English (written and verbal) as language of communication;
• Minimum of 5 years’ spa experience, preferably with 3 years of managing staff;
• Advanced MS Office (Excel, Word, Outlook, PowerPoint) skills and experience;
• Strong administrative skills.

Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time):            

• Strategic Management - initiating and implement changes/improvements in the Spa;
• Operations - daily running of operations; cleanliness and health & safety; guest complaints; attending/holding meetings; preparing reports; performing treatments & retail sales if needed;
• Maintenance – maintenance logging of all the facilities and rooms and follow-ups; operating equipment and parr level maintenance;
• Financial (profitability) - monitor and control costs (consumables, CAPEX, staff remuneration); maximize revenue (sales/special offers, effective treatment rotation);
• People management - involved in recruitment, training, disciplining staff (permanent, fixed-term & casual); performance management; talent recognition;
• Stock control - ordering; stock take; up to date with latest products on offer.

The ideal candidate will be able to successfully demonstrate the following skills & abilities:

• Time management and ability to organise, plan, and prioritise work;
• Interpersonal skills and relationship building;
• Effective verbal and written communication skills and ability to communicate across all levels;
• Resilience, reliability and ability to pay attention to detail;
• Good product and technique knowledge;
• Problem solving;
• Friendly and guest centric.

 
Application Process:
Closing date:                22 May 2022
Where to apply:              
You can apply online at