Store Manager (High end Retail)

SUMMARY:
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POSITION INFO:

Maximize sales and control expenses
Stock control and stock – take weekly

Complete store operational requirements by:
Scheduling and assigning employees;
following up on work results
Maintain store staff by recruiting, selecting, orienting and training employees
Maintain store staff results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results
Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Ensure availability of merchandise and services by approving contracts; maintaining inventories
Secure merchandise by monitoring security systems and measures
Protect employees and customers by providing a safe and clean store environment
Maintain the stability and reputation of the store by complying with legal requirements
Set up effective marketing displays for the sales floor and store windows
Manage all controllable costs to keep operations profitable
Analyze sales figures and forecast future sales
Analyze and interpret trends to facilitate planning
Respond to customer complaints and comments
Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
Maintain compliance with all company policies and procedures.
Any other duties as and when may be required by Supervisor.

5 years sales experience
2 years Asst manager/manager
High end retailer
Solid homeware retail product experience
Visual merchandising experience
Leading a team of 5+ employee’s for 5+ years