Strategic Relationship Manager - Cape Town

Recruiter:

West Coast Personnel

Job Ref:

MMAD1404025

Date posted:

Monday, April 14, 2025

Location:

CapeTown, South Africa

Salary:

R 45000.00

SUMMARY:
Strategic Relationship Manager - Cape Town

POSITION INFO:

Western Cape, Cape Town

R45,000 Monthly Cost To Company

Job Overview:

An exciting opportunity exists for a Strategic Relationship Manager to join a leading corporate travel management operation. The role is centred around managing a portfolio of corporate clients, with a strong focus on maintaining high-value relationships, ensuring service excellence, delivering on value propositions, and identifying opportunities for growth and profitability. This is a dynamic, client-facing role ideal for a confident communicator with deep knowledge of travel technologies, financial acumen, and a passion for client success.

Key Responsibilities:

Manage and strengthen multi-level client relationships (from travel bookers to executives).
Deliver and promote company value-added services including online travel solutions, virtual card payments, and executive booking services.
Lead travel program optimization strategies through rate benchmarking, missed savings analysis, and in-policy tracking.
Present regular travel spends reviews and management information (MI) reporting.
Coordinate and host client events such as booker workshops, training sessions, and industry updates.
Collaborate with internal departments to ensure alignment with service level agreements (SLA) and client expectations.
Ensure accurate financial reporting including client margins, fee models, and aged debt analysis.
Proactively drive retention and organic growth within assigned client accounts.
Promote and support the use of internal technologies such as TravelIT, RADAR, and SEC.
Conduct regular reviews and updates of client contracts and pricing structures.

Requirements:

Matric certificate (tertiary qualification in business or travel-related field is advantageous).
Degree/Diploma in Business Management
Minimum 5 years’ experience in a client relationship management role, ideally within the travel or service industry.
Proven track record in managing high-value client accounts and delivering measurable growth.
Experience with corporate travel solutions and platforms (e.g., TravelIT or similar).
Solid understanding of financial performance indicators (e.g., margin analysis, budgeting).
Familiarity with SLA development, compliance, and performance tracking.

Skills & Competencies:

Strong negotiation and communication skills (written and verbal).
Analytical thinker with high attention to detail.
Tech-savvy, with the ability to confidently present and train on digital solutions.
High emotional intelligence and ability to manage stakeholder expectations.
Excellent presentation skills and a professional demeanour.
Ability to work under pressure and meet deadlines in a dynamic environment.

Job Functions:

Client Relationship Management
Account Management
Business Development
Financial Oversight
Travel Technology & Systems Training
Stakeholder Engagement
Data Analysis & Reporting
Strategic Planning

Similar jobs you might be interested in:

Strategic Relationship Manager
Location: Cape Town
Salary: R45,000 Monthly
Job Overview:An exciting opportunity exists for a strategic relationship manager to join a leading corporate travel management operation. The role is centred around managing a portfolio of corporate clients, with a strong focus on maintaining high-value relationships, ensuring service excellence, delivering on value propositions, and identifying opportunities for growth and profitability. This is ...
1 day ago

Strategic Relationship Manager - Cape Town
Location: Capetown
Salary: R 45000.00
strategic relationship manager - cape town
1 day ago

General Manager
Location: Cape Town
Salary: Market Related Monthly
Main Job Purpose:The General manager - cape town is a senior leadership role reporting directly to the CEO. The primarypurpose of this position is to lead, manage, and grow the cape town branch, overseeing a team ofprofessionals, including account managers, sales specialists, operational staff, and administrativepersonnel. The role focuses on driving business growth, managing operations...
Today

Tax Manager
Location: Century City
Salary: Market related
Our client in the Oil and Gas industry is looking to employ an experienced and strategic Tax manager
1 day ago

Travel Support Manager
Location: Cape Town
Salary: R24 000
Join a World-Class 5-Star Hospitality Company!Are you passionate about wellness, mindfulness, and luxury hospitality? A prestigious 5-star Hospitality Management company is seeking an experienced Travel Support manager with strong customer service and communication skills to join the team. Knysna | Onsite | Permanent | R24k - R30k pm
4 days ago

Recruiter
Location: Cape Town
Salary:
4 days ago

SALES MANAGER (Rental Hire / Working of height machinery and equipment / Trade Desk)
Location: Capetown
Salary: TCT R71 110.00kpm (incl. Basic + Pension + Cell + Travel)
An opportunity for an experienced SALES manager is required for permanent employment based in cape town & PE Hub’s.
6 days ago

Collections Operations Manager
Location: Woodstock
Salary:
6 days ago

HR Manager | The Silo Hotel
Location: Cape Town
Salary:
10 days ago

Payment Network Relationship Manager (CH1120)
Location: Stellenbosch
Salary:
11 days ago

Strategic Relationship Manager - Cape Town

Similar jobs you might be interested in:

Jobseekers

Recruiter

General