- Ensures good time keeping is maintained by production staff.
- Liaises with staff and Section Head with regard to leave and time off.
- Reports absenteeism to Section Head and makes arrangements for relief staff.
- Trains new staff to operate photocopiers and processing of print requisition on computerised systems.
- Ensures that productivity and quality standards are maintained by production staff.
- Checks progress of work on photocopiers and finishing section in order to ensure that deadlines are met.
- Phones photocopier service company in order to report breakdowns and ordering of toner.
- Receives internal/external calls regarding enquiries about production of work.
- Checks stock levels and places orders with appropriate supplier.
- Processes internal and external stores requisitions on ITS Financial System.
- Distribution of work - Goes through print requisitions received, prioritises work and assigns work to appropriate High Volume Photocopiers or Finishing Section.
- Receives originals in various formats: hard copy, digitally stored on disc or memory stick, via network to computer.
- Adheres to productivity and quality standards as described in the "Reprographic Services Standard Operations Procedures" manual.
- Programmes each machine according to its own programme settings and to variety of functions as follows: Various paper sizes, reduction and enlargement of originals, variety of paper and board colours, inserting of pre-printed covers, overprinting of covers, variety of stapling options, online punching, single and double sided printing, scan and e-mail, copy quality settings, document precount setting, folding options, insertion of job identification details.
- Performs various document manipulating settings as follows: margin settings, page numbering, rotating of image, booklet making.
- Job building - Originals have to be checked individually and the machine programmed in sequence according to special instructions or sample provided as follows: different colours of pages, double or single sided printing as well as various cover options.
- Operates two machines simultaneous. Generally sets up one machine for long run work and the other machine for short run work. Machines can be pre-programmed for the next job as the machines are running.
- Fills various paper trays with A3/A4 paper/board, depending on the specifications of each job.
- Replenishes staples, toner and waste toner cartridges.
- Cleans exposure platen glass.
- Removes jammed paper from various sections of machine.
- Ensure that all tests and confidential work printed is sealed in plastic bags. Large volumes to be packed in boxes and sealed with safety tape.
- Shreds all damaged tests and examination questionnaires.
- Ensures that examination officers are present during printing of examination questionnaires.
- Ensures that study material which infringes copyright has authorisation from copyright office.
- Assists with finishing functions when necessary
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