Switchboard Operator

·      The incumbent is expected provide excellent service to internal and external customers.
·      Operate and direct all calls on switchboard.
·      Receiving and welcoming visitors and customers and contacting the relevant department for assistance.
·      General office administration.
·      Receiving and dispatching parcels and envelopes.
·      Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed.
·      Maintains security by following procedures; monitoring logbook; issuing visitor badges.
·      Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service.
·      Assist in keeping the reception area clean and tidy, at all times