Switchboard Operator

Recruiter:

Telebest

Job Ref:

JBO001226/Angie

Date posted:

Thursday, June 2, 2022

Location:

Bloemfontein, South Africa

SUMMARY:
Our client in the Facilities Management sector has an opportunity available for a Switchboard Operator in the Bloemfontein area.

JOB DESCRIPTION:

Requirements:

Certificate in Receptionist/Administration/Secretarial
Matric (Senior Certificate)
Valid SA Drivers License
2 -years relevant experience in customer service within a corporate environment & office administration/secretarial
Administration/Reception/Switchboard training ideally in a customer orientated environment
MS Word, MS Excel & MS Outlook
Attentive To Detail

KPAs:

Ensures high level switchboard operation service.
Ensure the usage of proper telephone etiquette and transfer and direct calls professionally.
Updates information promptly on the directory system and continuously update the database.
Responds to calls that return to the board unanswered and assists callers with alternative extensions.
Handles client complaints and queries and provides prompt feedback.
Keeps an open channel of communication with fellow staff and builds team spirit
Ensure the usage of proper telephone etiquette and transfer and direct calls professionally.

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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