System Administrator

SUMMARY:
-

POSITION INFO:

System Administrator – Onsite (Bedfordview)

We are looking for an experienced System Administrator to join our team in Bedfordview . This onsite role involves managing and maintaining IT infrastructure, supporting a hybrid workforce, and ensuring the security and reliability of systems across firewalls, servers, storage, virtualization, and hybrid cloud solutions.

Role Overview

As a System Administrator, you will be responsible for network security, infrastructure management, cloud integration, and IT support. You will play a key role in ensuring operational efficiency, maintaining system uptime, and providing support for an onsite call center.

Key Responsibilities:

Firewall & Network Security

• Configure and manage firewalls, set up security policies, and monitor network traffic.
• Maintain switches to ensure performance, troubleshoot connectivity issues, and support VLAN configurations.

Server & Storage Management

• Maintain and troubleshoot servers and storage solutions, perform backups, updates, and capacity planning.
• Conduct hardware diagnostics and liaise with vendors for maintenance and repairs.

Virtualisation & Cloud Integration

• Manage and optimise virtualised environments, including virtual machine deployments.
• Support hybrid Exchange and Office 365 integration for seamless email and collaboration.

User Support & Incident Management

• Provide Tier 2 and 3 IT support and escalate critical issues when necessary.
• Troubleshoot and maintain call center infrastructure, minimising downtime.
• Document incidents, solutions, and processes to improve IT response efficiency.

IT Security & Compliance

• Apply security updates, patches, and enforce best practices for data protection.
• Assist in IT audits and ensure compliance with industry standards and internal policies.

Qualifications & ExperienceMust-Have:

• Minimum 3 years of hands-on experience in systems administration.
• Experience managing firewalls, servers, storage, and virtualization.
• Familiarity with hybrid Exchange/Office 365 environments.
• Strong knowledge of networking, virtualization, and data storage.
• Excellent troubleshooting and documentation skills.
• Ability to communicate effectively in a hybrid team environment.

Nice to Have:

• Diploma in IT or a related field.
• Certifications such as A+, N+, Fortinet NSE, Microsoft Azure Administrator Associate, or VMware Certified Professional.
• Experience supporting a call center environment.
• Knowledge of ITIL or similar IT service management frameworks.

Why Join?

• Work in a fast-paced and diverse IT environment.
• Opportunity to gain exposure to cutting-edge network and cloud technologies.

If you are not contacted within 10 days of your application, please consider your application unsuccessful.