T Helpdesk Technician (Tier 1) – Onsite

SUMMARY:
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POSITION INFO:

IT Helpdesk Technician (Tier 1) – Onsite | Plumstead

?Love helping people with tech issues? This is for you!

What’s in it for you?

?? Salary: R10,000 – R12,000 (based on experience)
?? Work Hours: Monday – Friday, 8:30 AM – 5:30 PM
?? Location: Full-time onsite in Plumstead
?? Friendly, supportive team to learn from
?? Exposure to both Windows & Mac environments

What You’ll Do:

• Be the first point of contact for IT support
• Handle password resets, software & hardware troubleshooting
• Guide users through basic technical issues & procedures
• Account setups and ticket logging
• Escalate complex issues to Tier 2 when needed

What We’re Looking For:

? General IT knowledge & problem-solving skills
? Strong customer service and communication skills
? Experience with Windows & Mac operating systems
? Ability to work independently and as part of a team

Why Join Us?

 ?Career growth – build your IT support skills
?Learn on the job with exposure to various IT systems
? Be part of a team that values your input

? Ready to get started? Apply now and let’s chat!