TJ 14992 - Application Support Analyst

Recruiter:

Professional Career Services

Job Ref:

TJ 14992 - Applicati..

Date posted:

Friday, March 14, 2025

Location:

Johannesburg, South Africa

Salary:

Market Related dependent on Experience & Qualifications

SUMMARY:
Application Support Analyst

POSITION INFO:

Group of Luxury Lodges and Resorts

Log incidents, problems, and changes via the Service Management System.
Provide support for applications, systems, and databases.
Address SQL and front-end application issues, implementing solutions.
Regularly review application, database, and system performance, identifying and resolving issues.
Identify opportunities to automate repetitive tasks and improve system efficiency.
Share after-hours support duties with the team.
Configure systems, applications, and databases.
Create new and modify existing SQL/SSRS reports.
Support and maintain integrations between core applications, APIs, and third-party systems.
Maintain Power BI workspaces, manage access control, and optimize data models for performance.
Collaborate with DBAs and application vendors to resolve issues
Analyse requirements and deliver solutions
Maintain databases and applications, including upgrades and patches.
Manage application and database security permissions.
Backup and restore databases.
Create database schemas, tables, procedures, and permissions.
Implement system changes.
Participate in application testing, including UAT, regression testing, and deployment validation.
Develop and update technical documentation.
Ensure data accuracy, consistency, and compliance with relevant regulations and company policies.
Contribute to disaster recovery and business continuity planning for core applications and databases.

5 years’ experience in application support and/or database administration
Experience with MS SQL Server in a working environment, including sound knowledge of constructing SQL queries
Good knowledge of Information system terminologies, concepts, functions, policies, and procedures
Experience with SQL Reporting Services, VB.Net, API’s, Web Services and XML
Ability and willingness to work standby

Market Related dependent on Experience & Qualifications

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