TRADE COUNTER ASSISTANT EE/AA - JHB

Job Purpose
 
The Trade Counter Assistant will facilitate the delivery of group standard Trade Counter and Sales process activities that are specifically aligned with the requirements of the South African operating company.
 
KEY RESULT AREAS/PRINCIPAL RESPONSIBILITIES
 

• Maintenance, and improvement of cross counter customer service
• Assisting in the supervision and security of the display area in Trade Counter
• Monthly updating and continuous improving of display areas in line with company marketing activities
• Stock takes on all display items every 2 months
• Assisting in the security of building and stock
• Assisting in the measurement and reporting of Key Performance Measures
• Responsibility for cash balance at the end of the day in the Trade Counter as well as the reporting of all cheque, credit card and electronic transfer transactions by 09:00 the next business day
• Support of marketing initiatives for the Trade Counter
• Generation of ideas for marketing initiatives for the Trade Counter
• Involvement and encouragement of a team mind set involving ALL staff in the area

 

• Assisting on the trade counter:
• Assisting customers with queries.
• Processing orders
• Processing/picking customers’ orders (cash till included)
• Processing faxed orders/quotes where required
• Processing telephonic orders where required
• Receiving goods returned from customers
• Assisting in the maintenance, general neatness and cleanliness of the trade counter.
• Working at the Trade Counter on alternate Saturdays from 08:00 to 12:00.
• Continuous improvement of the experience for the customers visiting the Trade Counter.
• Stock control and security on site.
• Commercial image of Trade Counter, e.g. displays etc.
• Support of OH&S ACT and security.

 
 
Education and Qualification Requirements
 

• Matric
• N4 to N6 technical qualification will be an advantage
• Experience of selling Industrial components in a business-to-business retail sales environment advantageous
• Sound technical knowledge

 
If you are a match for this position, please REPLY with your CV (updated & detailed) and your current CTC salary per month to  
Please note that we experience high volumes of candidates responding to our advertised vacancies. This makes it impossible for us to reply to each applicant individually. Should you not hear from us within a week upon applying, please consider your application unsuccessful