Team Leader: Datacentre Engineer - Cresta, Johannesburg

SUMMARY:
Team Leader: Datacentre Engineer - Cresta, Johannesburg

POSITION INFO:

The successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in Server Support, VMware Support, SAN/Array Support, Backup support and Linux, support. This position involves hardware diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centres and hardware repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.

DUTIES AND RESPONSIBILITIES:

Servers:

• Management of the servers.
• Ensure that servers have the appropriate anti-virus installed and up to date.
• Ensure that user access to the servers is managed and limited.
• Ensure that server data is backed-up as agreed with the appropriate business owner.
• Ensure that servers are monitored for performance and uptime.

SAN and array (Storage):

• Set up and configure storage devices.
• Do routine maintenance on storage devices.
• Liaise with 3rd party vendors regarding storage device support.
• Upgrade Storage device firmware.
• Management of all disks.
• Ensure that a capacity planning procedure is created and implemented.
• Ensure that a process for obtaining and installing replacement parts is created and implemented.
• Ensure that standby staff are trained to procure and install replacement parts.
• Ensure that disks are monitored for performance and integrity.
• Ensure SAN replication takes place.

Backups and Restores:

• Create and / or regularly update a backup and restore procedure and policy.
• Maintain a record of system backup frequencies and backup times.
• Perform regular tests of the ability to restore backed up data.
• Monitor the backup hardware and software for correct operation.
• Manage the procurement of media as required to implement the backup procedure and policy.
• Ensure backups conform to best practice retention cycles.

Disaster Recovery:

• Ensure All critical Business systems are replicated at DR.
• Ensure All recovery systems are replicated at DR, including Infrastructure, DB replication and Software.
• Manage Infrastructure DR Plan.
• Manage DR Datacentre availability and stability.
• Manage DR connectivity.
• Manage DR capacity.

Application Server:

• Management of all application servers for all company applications.
• Define and regularly review an SLA with affected business users.
• Ensure application servers are available in line with agreed SLA.

VMware:

• All aspects within VMware.

Facilities (Note: This role is not responsible for execution of the facilities role (excluding the management of the DC’s), only for ensuring that the facilities resources meet the requirements of the technology department):

• Manage the Data Centre (collocated OR owned).
• Ensure all infrastructure facilities are secure.
• Manage environmental monitoring.

Capacity Planning:

• Create and / or regularly update a capacity management process and procedure.
• Regular review of capacity management monitoring results.
• Implementation of appropriate actions to address findings of capacity management monitoring.

EDUCATION, EXPERIENCE AND SKILLS:

Education:

• A Bachelor''s degree or Equivalent IT Qualification or Diploma.

Training:

• Experience and product specific training as it relates to the role and technologies in use
• SAN
• Array
• VMware
• Server Support
• CobIT

Minimum Experience:

• Minimum 7+ Years Working Experience.
• 4+ years of experience managing people in a technical environment.
• 4+ years'' experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.
• 5+ years of experience with Computer hardware and Data Centres.
• 2+ Leading Teams.

NB! This job is now closed. You can apply for other jobs by uploading your CV.