Technical Administrator

JOB PURPOSE
To filter all customer calls to the Kwa-Zulu Natal Branch, program and testing of all products, provide a customer and an administrative service and ensure departmental stock control and safekeeping.

KEY AREAS OF RESPONSIBILITY

• Daily running of the Branch
• Petty Cash
• Purchasing of groceries
• Cleanliness and housekeeping
• Filing of all invoices/picking slips etc.
• Programming of all products
• Setting up new customer base
• Loading orders unto the production schedule
• Liaison with head office on order schedules
• Ordering of stock/min & max levels/stock take/all admin around stock take/mini stock takes throughout the month
• Counting of stock arriving from head office and then transferring into correct warehouse
• Freight company liaison for deliveries
• Processing of all orders and invoices on pastel
• Credit card payments at counter
• Managing process of repairs back to head office
• Managing codes for trade ins on tech-tool
• Processing of all quotes on pastel
• Answering the telephone
• Assisting over the counter customer’s

KEY RECEIVERS

• Customers
• Sales
• Finance
• Supply Chain
• Production

FUNCTIONAL OUTPUTS/ACTIVITIES

• Ensure the branch is operational daily
• Manage petty cash by keeping record of all slips and submitting to finance. Ensure petty cash is always balancing
• Oversee that the branch is kept clean and tidy at all times
• Purchasing of groceries for the branch as per monthly requirements and within budget
• Software programming reflects requirements
• Conduct accurate template maintenance
• Ensure accurate capturing of customer data 
• Non-standard client requests are accurately recorded
• Conduct jig testing which ensures total product functionality
• Testing equipment is kept clean and fully functional
• Ensure accuracy of quotations, pro-forma invoices and invoices
• Ensure products are packed correctly and include accessories as per customer specification
• Check order matches sales order before forwarding to dispatch

KEY RECEIVERS

• Customers
• Sales
• Finance
• Supply Chain
• Production

FUNCTIONAL OUTPUTS/ACTIVITIES
Ensure the branch is operational daily
Manage petty cash by keeping record of all slips and submitting to finance. Ensure petty cash is always balancing
Oversee that the branch is kept clean and tidy at all times
Purchasing of groceries for the branch as per monthly requirements and within budget
Software programming reflects requirements
Conduct accurate template maintenance
Ensure accurate capturing of customer data on Techtool
Non-standard client requests are accurately recorded
Conduct jig testing which ensures total product functionality
 Testing equipment is kept clean andfully functional
 Ensure accuracy of quotations, pro-forma invoices and invoices
 Ensure products are packed correctly and include accessories as per customer specification
 Check order matches sales order before forwarding to dispatch

ACADEMIC AND TRADE
QUALIFICATIONS
Matric

WORK EXPERIENCE AND
SKILLS
Must Have:
 Good communication skills
 Ability to speak fluently
 Basic Computer Skills i.e., Word, Excel, Email
 Related work experience
Preferable:
 Experience in the electronics manufacturing environment
 Pastel

PERSONAL CHARACTERISTICS
AND BEHAVIOURAL TRAITS
Presentable
 Punctual
 Responsible
 Ability to multitask
 Ability to work alone effectively