Technical Implementation & Solutions Consultant

SUMMARY:
Role:
Our client is looking for a Technical Implementation & Solutions Consultant to join their dynamic team.  You will take responsibility for implementing, maintaining, optimising, and troubleshooting new and existing Direct Hire Recruitment systems, ensuring seamless workflow integration, and providing 2nd line technical assistance to the end-user and 1st line support team.  This role is diverse, challenging, and interesting.
 
Work closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge.
 
Activities will include:

• Implementing and configuring new systems.
• Developing and maintaining web solutions, including website optimisation.
• Troubleshooting and resolving technical issues.
• Maintaining and creating clear and concise documentation.
• Streamlining processes and optimising system workflows.
• Collaborating with other team members to ensure smooth technical implementation.
• Managing data and analytics tasks using MS SQL and other analytics tools.

• Relevant IT degree and/or diploma.
• Proficiency in Microsoft SQL, C# .NET, HTML, JavaScript.
• General business tools (Microsoft 365 suite, Jira, etc.)
• Strong documentation and communication skills.
• Ability to analyse and solve complex technical problems effectively.
• Knowledge of API interfaces.

• Experience with Zoho Analytics is beneficial.
• Strategic thinking
• Problem solving
• Collaborative team player.

• Ambitious team players.
• But can work independently.
• Courageous and passionate.
• Able to take on challenges with a sense of urgency.
• Focused, with a strong desire for self-improvement.
• Dynamic and progressive in their thinking.
• Ethical and responsible.
• Professional, trustworthy and keen.

POSITION INFO:
Role:
Our client is looking for a Technical Implementation & Solutions Consultant to join their dynamic team.  You will take responsibility for implementing, maintaining, optimising, and troubleshooting new and existing Direct Hire Recruitment systems, ensuring seamless workflow integration, and providing 2nd line technical assistance to the end-user and 1st line support team.  This role is diverse, challenging, and interesting.
 
Work closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge.
 
Activities will include:

• Implementing and configuring new systems.
• Developing and maintaining web solutions, including website optimisation.
• Troubleshooting and resolving technical issues.
• Maintaining and creating clear and concise documentation.
• Streamlining processes and optimising system workflows.
• Collaborating with other team members to ensure smooth technical implementation.
• Managing data and analytics tasks using MS SQL and other analytics tools.

• Relevant IT degree and/or diploma.
• Proficiency in Microsoft SQL, C# .NET, HTML, JavaScript.
• General business tools (Microsoft 365 suite, Jira, etc.)
• Strong documentation and communication skills.
• Ability to analyse and solve complex technical problems effectively.
• Knowledge of API interfaces.

• Experience with Zoho Analytics is beneficial.
• Strategic thinking
• Problem solving
• Collaborative team player.

• Ambitious team players.
• But can work independently.
• Courageous and passionate.
• Able to take on challenges with a sense of urgency.
• Focused, with a strong desire for self-improvement.
• Dynamic and progressive in their thinking.
• Ethical and responsible.
• Professional, trustworthy and keen.