Technical Specialist (AA Only)

SUMMARY:
Technical Specialist (AA Only)

POSITION INFO:

Reporting to the Operations Manager, the chosen candidate provides technical assistance to the processing centre and sales ensuring optimal utilisation of equipment and maximum throughput.

• Manage throughputs for defined IPC processes. (Analyses scheduled expectancies for each defined process.)
• Provides technical assistance on all equipment and software within the Processing Centre as required.
• Evaluates job requirements and recommends best methodologies and equipment to be used in order to maximise throughput and accuracy.
• Provides technical support to clients onsite and telephonically.
• Ensures maximum uptime of equipment by overseeing scheduled maintenance and servicing processing equipment.
• Reports on scheduled maintenance and consumable utilisation of processing equipment to the Processing Centre Manager.
• Assists in evaluating job requirements in order to recommend preferred methodology and equipment to be used.
• Assist sales in presenting IPC processes and software applications.
• Assist with the setup of equipment and software for new projects.
• Assist with the setup of new equipment and software implemented in IPC.
• Knowledge of Networking and software platforms
• Data analysis and merging.
• Importing and uploading of data.
• Must be able to problem solve.
• Ability to work under pressure and meet tight deadlines
• Detail-oriented with a strong focus on quality and accuracy

• Ability to solve problems and to make effective decisions.

EDUCATION & EXPERIENCE      

• Project Management Diploma or relevant IT Diploma.
• Excellent Microsoft Excel knowledge and experience
• Minimum 3 years technical experience in a document processing environment.

Company Benefits: Pension Fund compulsory – no company contribution

Other

• In-office working model
• Own vehicle and driver’s license required

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.