Technical Support Technician

Recruiter:

Red Rock Recruitment

Job Ref:

PE000582/GS

Date posted:

Thursday, November 28, 2024

Location:

Johannesburg, South Africa

Salary:

20000 Monthly

SUMMARY:
Our client in the security industry is currently looking for a technical support technician to commence duties as soon as possible.

POSITION INFO:
Duties and responsibilities

Receiving repairs, testing, and reporting on all products sold.
Telephonic and direct after-sales support on all products being sold.
Testing and evaluating of all products when required.
Training of staff and customers on all products being sold.

Minimum requirements

Matric certificate
Computer skills (Outlook, Excel, and Word)
Own Transport with a valid driver’s license essential.
Experience in the security or electronics industry would be an advantage
Networking skills would be an advantage.
Tertiary Electrical or Electronic qualification would be an advantage.
Experience in CCTV and Paradox Security Equipment will be an advantage

Skills required

High aptitude level
Meticulous with strong attention to detail and accuracy
Strong numerical skills
Methodical
Customer-centric
Good interpersonal skills
Responsive
High level of confidentiality and professionalism
Good time management skills
Strong communication skills (verbal and written)
Ability to cope with pressure and deadlines in a fast-paced environment.
Ability to work independently as well as in a team

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