Technician

Recruiter:

Tower Group

Job Ref:

3606497092

Date posted:

Thursday, August 18, 2022

Location:

Durban, South Africa

SUMMARY:
-

JOB DESCRIPTION:

essential competencies

A minimum of 3 years’ working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
A minimum of 3 years’ experience troubleshooting and upgrading desktop/workstation and server hardware
A minimum of 3 years’ experience installing, maintaining and supporting corporate network environments (LAN & WAN)
Comprehensive knowledge of Windows and Apple operating systems
Experience troubleshooting and setting up mobile devices, especially those on the Android and iOS platforms
Windows Server and SBS operating systems
Microsoft Office 365 and Azure experience
Microsoft Office application suite
Advanced networking – routers, access points, switches & firewalls
VPN and WAN setup/support
Microsoft Exchange Server
Drivers license
Experience having worked with a helpdesk ticketing system such as OTRS, Zendesk & osTicket, Heat, Remedy, etc.

advantageous skills

- Other cloud-based technologies
- Advanced networking – Firewalls (Mikrotik, Cisco, Juniper, Fortinet)
- Linux operating systems
- MCSE or equivalent
- VMware & Hyper-V

key responsibilities

- Be accountable for effecting remote and onsite IT support to all internal and external stakeholders in the recording and resolution of all IT support tickets logged and/or calls taken
- Provide technical support in terms of hardware, software, systems and administration
- Ensure expected service levels and response times are adhered to
- Follow the company processes to effectively escalate matters with effective resolutions
- Maintain constant communication with end users, engineers, partners and third-party service providers on all matters that require technical support
- Provide after-hours support on rotation with the team

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Maintenance Technician
Location: Durban
Salary:
#SHIFTINTOHIGHCAREER by joining a Automotive Component Manufacturing Company who requires the services of a Maintenance technician
2 days ago

Field Service Technician
Location: Durban
Salary:
#SHIFTINTOHIGHCAREER by joining a Construction Equipment Company that seeks the expertise of a Field Service technician | Commissioning Agent
3 days ago

Crane Field Service Technician
Location: Durban
Salary: Monthly
Leading organisation who supply Maritime Cranes & Construction Machines requires a Field Service technician for KZN.
3 days ago

Maintenance Technician /Millwright/Artisan ( Electrical / Mechanical)
Location: Durban
Salary: Market related Monthly
Our client a proudly South African Company, specializes in the manufacture and distribution of heavy duty truck Bullbars, truck accessories and Lite commercial vehicle retractable covers and styling bars.
3 days ago

Field Service Technician (Commissioning Experience) - Durban North
Location: Durban
Salary: 37 000 Monthly
Field Service technician (Commissioning Experience) needed for Maritime/ports and cranes division. Must have experience with mobile harbour cranes. Ship cranes and off shore cranes. A trade test or electrical engineering qualification is first prize. Duties Include: Commissioning Responsibilities:Represent the company on-site as a member or leader of the commissioning team...
4 days ago

Field Service Technician - Commissioning
Location: Durban
Salary: Monthly
Our client, a well known Maritime Cranes & Construction Machines company is looking for a Field Service technician for KZN.
4 days ago

Field Services Technician Ref: 3905
Location: Durban
Salary:
Join a manufacturing team as a Field Services technician in KZN! Your duties will include liaising with clients to enhance service levels, conducting repairs and maintenance on new and existing systems, responding to breakdowns, and handling various administrative tasks. Leadership responsibilities will involve managing junior staff and occasional travel within KZN – a valid driver&rsqu...
5 days ago

Motor Technician
Location: Durban
Salary: Monthly
Ballito/Durban/Upper Highway - A leading name in the automotive and tyre service industry is looking for a Motor technician to join their team. This opportunity is with a well-established and reputable brand known for its quality workmanship, customer service, and strong nationwide presence.
8 days ago

Senior Security Technician
Location: Durban
Salary: 20 000 Monthly
A well-established insurance-based service provider is looking to hire a Senior Security technician to join their team in KwaZulu-Natal.
9 days ago

Senior Technician - KZN
Location: Durban
Salary:
An Internal Vacancy exists for Senior technician in the Technical Division based in Durban. The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
11 days ago

Technician

Similar jobs you might be interested in:

Create a free job alert for Technician in Durban

Jobseekers

Recruiter

General