Telesales Clerk

SUMMARY:
We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng.

POSITION INFO:

Job Summary:

We are seeking a highly motivated and enthusiastic Telesales Clerk to join our team in Gauteng. As a Telesales Clerk, you will assist the Free State Sales and Free State Sales Executive by generating quotations, signing up customers, general administration, whilst generating new business leads and cold calling those leads. 

Requirements:

• Matric
• Added advantage is a relevant qualification.
• 1 to 3 Years of work experience in telesales, Call Centre or in a similar environment.
• Experience working on SAP will be advantageous.
• Fluent in English and Afrikaans.

Responsibilities:

• Gather and document customer information, payment methods, purchases, and reactions to products.
• Keep up to date on all products and inform customers of new products.
• Answer customers' questions on products and meet sales quotas.
• Develop a sales script to engage with customers.
• Build rapport with prospects and maintain effective communication.
• Identify customer needs, present product/service benefits, handle objections, and close sales.
• Follow up with customers to ensure satisfaction and address any concerns or issues.
• Seek referrals or repeat business
• Organisation and preparation
• Acquiring product/service knowledge
• Understanding target audience
• Customer engagement and service
• Cold calling
• Understanding of the sales process

Key Skills:

• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Proficiency in all MS packages.

How to Apply:
If you are a motivated and customer-focused individual with a passion for providing exceptional service, please submit your application, including your CV and cover letter, to   We look forward to hearing from you!

What We Offer:
Competitive salary and benefits package
Opportunities for growth and development
Collaborative and dynamic work environment

Thank you for your interest in this opportunity. Kindly note the following:

1.  Only suitably qualified, shortlisted candidates will be contacted.
2. If you have not been contacted within 14 days of the closing date of this advert, you should consider your application unsuccessful. Notwithstanding this, you are welcome to apply for other vacancies at our organisation, provided the requirements are met in each instance. Please keep an eye on our website and other career platforms for future opportunities that may arise.
3. By applying for this vacancy and/or sending your CV along with any supporting documents, you give your express consent to the Company to process and retain your personal information for the current opportunity as well as for future opportunities. There is, however, no expectation placed on the Company to contact you for future opportunities. The onus remains on you as the applicant to express a clear interest in a vacancy in writing, on each occasion.
4.  You declare that all information supplied to the Company for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.
5.  You grant the Company the right to do full background checks, including one or more of the following: reference checks, qualification checks, credit checks and criminal record checks.
6. We are an equal opportunity Employer and value diversity in our organisation.
7. The Company reserves the right to withdraw a vacancy and/or not to fill an advertised position.