Telesales consultant -FMCG

Recruiter:

Progessive International

Job Ref:

JHB001326/SF

Date posted:

Tuesday, November 26, 2024

Location:

Johannesburg, South Africa

Salary:

11000 Monthly

SUMMARY:
To grow and maximise turnover with existing and new customers

POSITION INFO:
Qualification and Requirements:

Matric (Grade 12)
Telesales skills
Excellent communication skills, written and verbal
Computer skills
Excellent customer service skills
Time management skills
Good and interpersonal skills
Work well under pressure
Be able to work well in a team

Responsibilities:

Call on customers or potential customers in order to grow sales and meet sales targets.
Take and process orders in an accurate manner.
Ensure all orders are processed and followed through to customer.
Answer questions about the product or the company.
Ask questions to understand customer requirements and close sales.
Enter and update customers information on the database.
Liaise with customers, production and dispatch to meet customer’s request as far as possible.
Go to the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and note useful information.
Attend weekly sales meetings to ensure communication regarding sales targets and sales focus areas.
Liaise with the rest of the Sales team on problems encountered and devise solutions on areas of improvement.
Do general task as directed by Sales Team leader
Minimize wastage.
Answer telephones offer to assist and take messages where necessary.
Keep workstation neat and tidy.

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