Telesales/Cold Caller experience in Telecommunications/ICT industry

SUMMARY:
We are looking for a dynamic Telesales/Cold Caller to join the sales team within an organisation that is a leading provider of Internet, Managed Services, and IT solutions.

POSITION INFO:

Our client is dedicated to delivering innovative and reliable technology services to businesses and individuals. The successful candidate will play a vital role in expanding their client base by developing rapport with prospective clients, maintaining a professional and friendly approach to nurture interest and move leads through the sales pipeline.

Key Responsibilities:

• Outbound Calling: Engage in daily cold calling to prospective clients in target markets to introduce our services (ISP/MSP/IT solutions).
• Lead Generation: Identify and qualify new leads, understanding their needs and matching them with our solutions.
• Product Knowledge: Acquire a strong understanding of our products and services to effectively communicate benefits to potential customers.
• Relationship Building: Develop rapport with prospects and maintain a professional and friendly approach to nurture interest and move leads through the sales pipeline.
• Data Management: Accurately record and manage information in our CRM, tracking lead status and follow-up requirements.
• Target Achievement: Meet and exceed daily, weekly, and monthly call and sales targets.
• Market Feedback: Gather and report customer feedback and competitive information to help improve our offerings.

Requirements:

• Experience: Proven experience in telesales, cold calling, or customer service, ideally within the ISP, MSP, or IT sector.
• Communication Skills: Exceptional verbal communication and listening skills, with the ability to convey complex solutions in a clear and engaging manner.
  
• Sales-Driven: Goal-oriented with a track record of meeting or exceeding sales targets.
  
• Tech-Savvy: Basic understanding of internet services, managed services, or IT solutions; willingness to learn more in these areas.
  
• CRM Knowledge: Familiarity with CRM tools is an advantage.
  
• Resilience: Persistent, adaptable, and able to handle rejection constructively.

 Benefits: