Our well known automotive vehicle dealer client based in Tokai currently holds a TEMPORARY vacancy for a Receptionist.
The FTC period will be for 4 months. The exact dates will be confirmed.
The purpose of the position is to ensure all incoming calls on dealership switchboard are timeously answered and the front desk is professionally managed; creating a welcoming experience for both telephonic and walk-in customers.
The responsibilities of a Receptionist include the following tasks:
- Professionally welcoming all walk-in customers to the dealership and ensure that they are taken care of.
- Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
- Ensure that the reception and coffee bar area is kept clean and tidy at all times.
- Provide callers and customers in the dealership with accurate information, taking care to always be knowledgeable and updated around changing information.
- General administration duties as may be requested by management.
Qualifications and Experience:
Minimum Qualifications and Experience needed:
- Matric
- Office Administration/Secretarial qualification (NQF5+) would be an advantage.
Skills and Personal Attributes:
Minimum requirement:
- Computer literate (Office suite)
- Communication skills in English (read, write & speak)
- Working with people, able to easily establish good relationships with stakeholders.
- Administration skills
- Planning and organizing; organizes and structures own time effectively; works systematically and plans things in advance; effectively manages own time.
- Stress Tolerant: Calm and composed under pressure, remains controlled in the face of pressure, complaints, or failure. Copes with setbacks and unforeseen challenges.
- Problem solving: Identifies problems and finds solutions to them. Isolates problem areas and uses appropriate techniques to solve them.
- Attention to detail
- Initiative
- Following instructions and procedures.
- Quick Learning: Rapidly absorbs new information. Learns, remembers and applies new techniques or procedures.
- Flexible: Adapts readily to new situations and ways of working. Is able to cope with changing demands or objectives.
- Self-motivated, trustworthy and highly responsible.
- Friendly, approachable
- Reliable
- Consistent
Covid-19 vaccination is an important part of our client''s Retail and Rental’s commitment to stopping the spread of COVID-19 not only in their workplaces but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, they encourage vaccinated candidates to apply for the vacant position.