Tenant Liaison Manager

 

Recruiter:

Staff Solutions Recruitment

Job Ref:

PE004943/CM

Date posted:

Wednesday, September 7, 2022

Location:

Portelizabeth, South Africa

Salary:

Monthly


SUMMARY:
Our Client in the Real Estate & Property Management sector is looking to fill the roll of a Tenant Liaison Manager. Position based in Port Elizabeth/Gqeberha.

JOB DESCRIPTION:

Repairs, maintenance, and cleaning
  • Obtain pricing and quotations for maintenance and repairs
  • Oversee all major repair and maintenance activities
  • Management of subcontractor’s work, timelines and report on progress
  • Perform all minor repair and maintenance activities
  • Assess cleaning needs of the property and ensure work is assigned and completed
  • Inspect property for damages or stolen items 
  • Oversee all waste management for the property
  • Keep a record of all incidents or building defects that occur in the complex
Liaise with owners and tenants
  • Attend to all complaints immediately 
  • Report owners or tenants who deviate from property rules
  • Resolve issues with owners or tenants, or escalate when necessary
  • Ensure that the body corporate rules are adhered to by all owners and tenants
Supervisory and management duties
  • Supervise general workers on premises and ensure that they fulfil their duties
  • Discipline general staff when necessary
  • Work closely with security to ensure that no un-authorized entry into the premises
  • Ensure cost savings and prepare maintenance reports 
  • Supervise and lead all maintenance processes and operations.
  • Track expenses and oversee the budget for maintenance.
  • Maintain all machinery to ensure it’s at working standards.
  • Create and implement maintenance procedures.
  • Conduct regular inspections of the facilities to detect and resolve problems.
  • Plan and manage all repair and installation activities.
  • Ensure all department workers adhere to the safety policies and procedures.
  • Document and prepare daily progress reports and maintenance logs.
  • Oversee equipment stock/inventory/first aid box and place orders for new supplies 
  • Manage relationships with contractors and service provider
  • Monitor equipment inventory and place orders when necessary
  • Monitor electrical and hydraulic systems of facilities to ensure functionality
  • Plan and oversee all repair and installation activities
  • Ensure that designated buildings, plant and facilities are fit for purpose and to provide 
  • Coordinate maintenance worker efforts to make sure employer property like buildings and grounds are kept up
  • Respond to emergency calls for maintenance
  • Perform troubleshooting to solve minor repair issues
  • Perform administrative tasks as required
Minimum Education Level:
  • Matric or Certificate
  • Tertiary level qualification in a Maintenance related field is advantageous
  • A Health and Safety certification is advantageous.
Required Skills:
  • At least 3-5 years’ experience in property/maintenance management of various properties
  • MDA Experience
  • Strong Excel knowledge
  • Experience with Billing/Accounts/Lease Agreements
  • Strong project management and leadership abilities. Professional demeanour and well presented.
  • High quality standards and an eye for detail. A problem solver and solution orientated.
  • Ability to create and follow a maintenance schedule. Ability to troubleshoot.
  • Knowledge of structure or grounds to be maintained.
  • Knowledge of maintenance procedures.
  • Knowledge of systems to be maintained (e.g., Electrical, roofing, pool).

 

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