Textile Internal Sales Representative

Recruiter:

Status Staffing

Job Ref:

PC001830/LS

Date posted:

Tuesday, February 25, 2025

Location:

Parow, South Africa

SUMMARY:
Our client in Parow is seeking an experienced Internal Sales Representative to join their team. The ideal candidate will have a minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with a background in industrial fabric distribution or a similar industry being highly beneficial. The role requires strong communication, interpersonal, and problem-solving skills, as well as proficiency in Microsoft Office Suite and CRM software. The successful candidate will be detail-oriented, able to multitask under pressure, and maintain a customer-focused, positive attitude. A self-motivated, goal-oriented team player with a proactive and adaptable approach is essential for this position.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE :           Permanent
SECTOR :           Sales
BASIC SALARY :           Market related
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

Matric
Minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with experience in industrial fabric distribution or a similar industry being highly beneficial
Excellent communication, interpersonal, and problem-solving skills, with strong conflict resolution abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software, with a high level of accuracy and attention to detail
Ability to multitask and work under pressure in a fast-paced environment while maintaining a customer-focused mindset and positive attitude
Self-motivated, goal-oriented, proactive, and adaptable to change
Team player with a collaborative approach

DUTIES:

Customer Service:

Build and maintain strong relationships with customers, ensuring their needs are met effectively.
Handle customer inquiries via phone, email, and in-person, providing prompt and accurate information.
Resolve customer complaints and issues in a professional and timely manner.

Sales Support:

Process customer orders accurately and efficiently using the company’s order management system.
Assist in preparing quotes, sales proposals, and product recommendations.
Maintain and update customer records in the CRM system.

Order Management:

Monitor order status and ensure timely delivery to customers.
Coordinate with warehouse and logistics teams to ensure smooth operations.
Track inventory levels and inform customers of availability.

Team Collaboration:

Work closely with the sales and marketing teams to achieve company sales goals.
Provide insights and feedback to improve processes and customer experiences.

Administrative Duties:

Prepare sales reports and provide regular updates to management.

HOURS:

Monday to Thursday: 8:30 – 17:00
Friday: 8:30 – 16:00

Should you meet all the requirements, apply on our website at

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