Till Operator

SUMMARY:
We have a job opening at one of our retail stores based in Bloemfontein. This role will assist in the day-to-day running as a Till Operator with the ultimate purpose of maximising sales and profitability. This role will also be responsible for excellent customer service in all aspects, representing the Company in a professional way by always being neat, well presented and well spoken.

POSITION INFO:
Minimum Requirements:

• Grade 12
• Good communication skills
• Works well under pressure
• Fully bilingual in AFRIKAANS and English

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash/card or credit
• Issue receipts, refunds or change
• Redeem vouchers
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• State on the cash-up if the cash up is balanced, over or under.
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges

• Provide a positive customer experience with fair, friendly, and courteous service.
• Balances cash float by counting cash at the beginning and end of the work shift.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.