Trade Sales Coordinator

The ideal candidate must have a high level of attention to detail and be able to establish and maintain relationships with the trade, upkeep the trade sales database and website, and complete general sales administration.

REQUIREMENTS

• Grade 12 or equivalent 
• Must speak, read, write, and understand English at a professional level
• MS Office & Opera (essential)
• Hotel/Tourism experience
• Knowledge of travel trade practices

DUTIES AND RESPONSIBILITIES

• Responsible to liaise with Tour operators, Travel agents, Booking agents, Function coordinators, Professional conference organizers & Production Companies
• Maintain client databases
• Conduct site inspections if required
• Conduct product training if required
• Maintain trade website
• Control and record keeping of all trade Sales related activities
• Correspondence regarding trade sales and other activities
• Assist Trade Relationship Manager with administrative duties
• Exceptional customer care and service delivery
• Problem solving abilities and abilities to manage customer issues
• Monitoring email boxes and telephone lines
• Able to work shifts - Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and Saturdays and Sundays

***If you qualify for the position, we would like to hear from you! Please send your CV with a recent photograph to with 'Trade Sales Coordinator' in the subject line.

Only successful candidates will be contacted. If you have not heard from us in 5 working days, please consider your application as unsuccessful.***