SUMMARY:
Calling all experienced Traffic Coordinators
POSITION INFO:
My client a leading and well known company requires a competent and experienced Traffic Coordinator to be based on the premises in Woodstock., Cape Town
Responsibilities:
- To assist in Content pipeline management and ensure that content meets the client and company’s standards, and is completed within the agreed SLA
- Assist Traffic Manager with movement of content through production lifecycle / workflow, including daily assessment and resource allocation.
- Ensure correct output and packaging of content for delivery to Company clients
KEY PERFORMANCE AREAS
- Monitor the progress of content process and ensure delivery / syncing to retail teams within SLA
- Assist in updating Retail trackers per division for SRC
- Error report analysis and investigation – resolving customer/system rejections and errors
- Timeous resolution of content and image queries from content and retail team
- Pre-load checks for received content requests
- Creation, prioritisation and assignment of tasks within the content work
Knowledge:
- Resource allocation, monitoring and reporting
- Workflow management processes and tools
- Knowledge of ecommerce data/image standards/processes
- Very good working knowledge of Excel
Behaviours and attributes:
- Multitasking / handle multiple projects and areas and focus
- Attention to detail
- Good communication skills
- Analytical with strong problem-solving skills
- Initiative
- Service driven
- Self-motivated and self-disciplined
- Exceptional time management, metric and deadline-driven
- Systems and standards orientated
- Must be criminal clear
- Must reside in the Western Cape
Experience:
- A Tertiary qualification is advantageous
- Matric ESSENTIAL
- 2 to 3 years experience in a fast-paced e-commerce content environment
