Traffic Manager

SUMMARY:

POSITION INFO:
Job Title:                              Traffic Manager
Employment Type:             Permanent/ Onsite
Location:                              Western Cape, CPT - CBD



JOB CONTEXT:

We're on the lookout for a Traffic Manager to be the driving force behind our creative projects. As the Traffic Manager, you’ll be the key contact for all incoming marketing requests, ensuring seamless communication between our talented creative team and the marketing department as well as coordinating projects, ensuring quality, and staying organized



KEY ACCOUNTABILITIES:

• Be the point of contact for the creative team and receive and channel traffic flow requests from the Company’s team for the delivery of creative work.
• Translate requests into usable marketing briefs and bookings / allocations of all related tasks onto the project management platform (Asana).
• Keep a daily status update of all requests / projects received by the department, and manage the production of creative content against brief and timelines.
• Develop project plans / calendars and compile, track and manage timelines, plans for various projects in consultation with various team members.
• Review templates / content briefs from the business and allocate briefs to relevant team members.
• Co-ordinate, allocate and manage resources and prioritisation of jobs.
• Compile campaign plans and deliverables with timelines and activities.
• Facilitate and escalate requests and obtain approval that exceed agreed terms when required.
• Monitor tracked time and utilisation rates.
• Keeps relevant stakeholders up to date and is quick to alert stakeholders and / or team members should problems arise.
• Set-up reviews and ensure relevant stakeholders are available to attend.
• Develops and sustains strong professional relationships with key internal customers as well as external suppliers.
• Co-ordinate and quality assure content before presentation to clients.
• Acts as an art and freelance buyer for photography, illustrations and designers when required.
• Identify, download and utilise relevant stock images off the web, and uploading into the central repository for usage by the creative team.
• Manage the relationship with the creative team around any obstacles, challenges or delays.
• Act as a resource on special projects and provide project support as required by the marketing team.
• Understand costs relating to freelance creative design, photography, storyboard design, etc.
• Provide briefs to illustrators and storyboard artists based on instructions from designers.
• Project co-ordination / project management from inception to completion.
• Works closely with printers around planning to ensure that creative concepts are ready for production.
• Works closely with creative team to ensure the preparation of final materials for publication.
• Hold daily and weekly project status meetings to share progress and updates and provide input and compile minutes to record deliverables by each accounts manager.
• Follow-up on outstanding work required to deliver the SLA.
• Creates and documents creative processes and communicates with the team, including SOPs, templates, FAQs.

• At least 5 years’ experience in running projects and traffic management in the creative industry.
• Assertive, level-headed, calm and presentable individual.

• 3-Year Degree / Diploma in marketing, communications or journalism.

• Planning & Co-ordinating.
• Checking / Attention to detail.
• Sourcing information.
• Applying expertise and technology.
• Taking ownership.
• Responding with urgency.
• Integrating (Connecting; Collaborating; Managing conflict).
• Emotional resilience.

• Knowledge of Asana or similar tool.
• Strong verbal and written communication skills.
• Copywriting.
• Project co-ordination.
• Advanced proficiency in MS-Office Suite (Word, Excel, PowerPoint, Outlook) and database software.
• Brand Identity.
• Financial acumen

• Requires theoretical knowledge and processes relating to marketing traffic practices, processes and practices.
• Short term planning (within 6 months) involves conducting the planning of activities to meet and optimise creative delivery processes.
• Organise, plan and prioritise tasks for self and others to ensure that work gets done profitably and efficiently.
• Communicates, co-ordinates and interacts with others in the value chain to ensure objectives are achieved.
• Manages one's time and resources to ensure that objectives are achieved effectively and on time.

• Apply business acumen and sound common sense to integration of information within regulated standards.
• Monitor changes in the operating areas and is quick to act upon potential opportunities, risks and challenges.
• Consider all the facts, options and possible deliverables prior to making decisions.
• Takes initiative in making decisions which are made within well-defined, somewhat diversified procedures and limits of authority.
• Works independently, and is orientated towards solving customer queries.

• Provide information and make recommendations regarding products and services that will meet operational requirements.
• Solve a wide range of queries related to productivity and scheduling, dealing with these sensitively and within operational/procedural limitations; and resolve difficult conflict situations / complaints /issues / disputes.
• Follows laid-down policies and procedures at all times, operating in line with rules, regulations, system parameters and internal controls.
• Works to resolve problems with relevant stakeholders as required

• Salary will be commensurate with experience and qualifications.