Traffic and Account Support Coordinator

SUMMARY:
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POSITION INFO:

Who are we: 

We are a marketing agency that integrates technology in order to create and communicate content.

Who are we looking for: 

We are looking for a dynamic Traffic and Account Support Coordinator.

What will you do:

You will ensure efficient workflow and coordination between departments, managing project timelines and deliverable and supporting the Key Account Executive for the Retail account.

Key Responsibilities:

Project Management

• Ensure all project stages meet required deliverables
• Manage project timelines from initiation to final deadlines
• Oversee daily schedules, production meetings and status updates
• Coordinate multiple projects, maintaining clear communication with all parties
• Ensure copy accuracy and adherence to brand guidelines

Media Management

• Handle media bookings and manage material transmission processes
• Develop and maintain media platform contacts and understand media processes

Interdepartmental Coordination:

• Facilitate timely communication between digital marketing, accounts and production teams
• Monitor and improve traffic processes
• Utilise resources effectively while adhering to budgets
• Build and maintain effective relationships with key departments and clients

What do you need:

• Matric exemption and a minimum three-year degree or relevant diploma
• Five to ten years' experience in media management, media trafficking and/or project management
• Proficiency in MS Office; experience with media trafficking programmes advantageous
• Knowledge of various media channels
• Experience in agency, FMCG or retail industries advantageous