Trainee Telemarketer

Recruiter:

Time Personnel

Job Ref:

CPT004323/Jol

Date posted:

Thursday, March 20, 2025

Location:

Brackenfell, South Africa

SUMMARY:
Do you have strong telephone etiquette, and enjoy introducing a service to companies, that you know will add value to their establishments?

Our client in Brackenfell requires someone who is fluent in Afrikaans (first language ability) and English, and will provide full training.

This position entails meeting set KPI’s including daily cold-calling targets, and some experience in customer service will be an advantage.

POSITION INFO:
REQUIREMENTS

Matric, relevant tertiary qualifications advantageous
Fully Bilingual in Afrikaans and English (speak, read, write)
Strong verbal and written communication skills coupled with an excellent telephonic manner
Computer literate, specifically MS Office (Word, Excel, Outlook)
Minimum of one year experience in telemarketing or sales
Time management skills and the ability to prioritise tasks under pressure
Results-driven and customer-focused
Knowledge of social media
Excellent interpersonal skills, assertiveness, and active listening
Persuasion skills
Ability to learn product and service knowledge
Professional and a team-player
Able to work independently

DUTIES

Marketing

Attended all inbound and outbound calls and sufficiently address enquiries and questions
Ensure that events are filled and follow up timely with clients
Ensure to meet daily and monthly targets. These targets are subject to change from time to time

Booking management

Schedule and manage bookings
Draft and send appropriate paperwork to the client
Ensure that interaction is based on the principles specified in our policies

Database management and Customer care

Ensure that the database is managed, updated, and maintained
Attend to client queries, problems, and/or questions efficiently

Salary is negotiable dependent on experience

Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.

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