SUMMARY:
My client is looking for a Mentor, Training and Coaching person in the banking industry
POSITION INFO:
BANKING AND HOMELOAN EXPERIENCE ESSENTIAL
ONBOARDING
Preparing and conducting technical training programs on systems, processes, and services
Conduct presentations and webinars with new and existing sales consultants.
Support new consultants with the practical ''''''''''''''''''''''''''''''''how to guide'''''''''''''''''''''''''''''''' when meeting with clients, and service providers.
COACHING & MENTORING:
Support line managers with re-upskilling/ refresher training of existing sales consultants (and/ or Branch admin support staff).
REFRESHER TRAINING:
Plan and execute refresher sessions
REPORTING:
Provide progress reports to line managers on new and existing sales consultants
QUALIFICATIONS
Matric qualification
Bachelor’s degree or courses or certifications in communication, education or facilitation skills or relevant field
EXPERIENCE:
3-5 years’ experience as a Senior or Executive sales consultant within banking industry
Comprehensive understanding of the banking homeloan products, services, and offerings
Proven knowledge in coaching & mentoring abilities
Technical systems knowledge
Technical Competencies:
Presentation skills
Excellent communication (verbal and written)