Training Facilitator

Recruiter:

Ubuntu Markets

Job Ref:

Trainer- Assessor

Date posted:

Thursday, March 13, 2025

Location:

Johannesburg, South Africa

Salary:

Ubuntu Markets

SUMMARY:
Training Facilitator

POSITION INFO:

Must have 5 years experience as a Facilitator and Assessor
Induction training
Training material formulation
Coaching and on the job training
Focussed on soft skills training, new products and services training as well as end user system navigation training.

Skills:

Motivation and Engagement of Staff
Negotiation
Communications Skills
Coaching
Transacting and Dealing with Vendors/Service Providers
Building working Relationships with different Stakeholders
Work Force Management
Training/Facilitating Learning
Conducting Interviews for Recruitment
Managing a Call Centre
Computer Literacy: Word, Outlook, PowerPoint, Excel, CMS tool, IBS, Siebel, Crystal, Bancs, QlikView

Qualification

Constituent Assessor for National Certificate:
Generic Management and National Certificate:
Contact Center and BPO Support certificate
Conduct Outcomes-based Assessments NQF L5
RE5/RE1
SAQA and SETA certifications

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