Travel Experience Designer (Travel Consultant)

Recruiter:

IntelliStaff

Job Ref:

JHB003218/SS

Date posted:

Wednesday, August 28, 2024

Location:

Johannesburg, South Africa

Salary:

MR Monthly

SUMMARY:
Our client in the travel industry is urgently looking to employ an experienced Travel Consultant at their organization

POSITION INFO:

Location: Fourways, Gauteng

Requirements:

Previous experience in a Travel sales or Travel consultant role.
Travel expert with a minimum 2 years’ experience working in the travel and/or tourism industry (international travel only).
Must live within 30 minutes of Fourways (non-negotiable)
Fluency in both written and spoken English and Afrikaans
Excellent phone manner and customer service skills
Passionate about travel
Team player
Self-motivated and well organised all-rounder other information

Requirements:

Mission 1: Provide the best customer service to clients

Welcome new and returning clients on the phone with a friendly, approachable, and helpful manner.
Create a personalised and lasting relationship with the client, by proactively supporting them throughout the enquiry or sale.
Ensure customer follow-up and satisfaction.

Mission 2: Create a tailor-made travel experience

Establish and understand the expectations and needs of the client from the first interaction.
Create a tailor-made trip for the client based on their needs.
Provide excellent up to date knowledge of the company's resorts and destinations.
Establish and maintain a good working relationship with travel agents and deal with their requests by phone or email.

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