Travel Specialist - FIT

Recruiter:

RMV Solution

Job Ref:

Van001

Date posted:

Monday, January 20, 2025

Location:

Johannesburg, South Africa

Salary:

To be discussed

SUMMARY:
Travel & Tourism Destination Management

POSITION INFO:

To design, quote for, and book journeys to Southern Africa for travellers via overseas agents.

Responsibilities

Assess client needs in terms of special interests, special needs, and affordability/budget
Quoting of all services requested by clients within the required turnaround time
Reservations of all services requested by clients
Respond to written requests and provide written confirmations
Loading reservations on Tourplan
Ensure confirmation of services with suppliers
Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations
Arrange Meet and Greets as required
Maintain contact with tour guides throughout tour
Manage client complaints and emergencies
Maintain contact with agents

Requirements

Qualifications and Expertise

Matric / Grade 12
Travel & Tourism qualification would be preferable
4 years FIT-Tailor Making Tour consulting experience within the tour operating industry
Tourplan knowledge and execution would be preferable

Competency

Knowledge of customers’ needs and products
Ability to negotiate with suppliers for availability and rates
Good Tourism industry knowledge
Excellent South African geographic knowledge
Strong Touring Logistics knowledge

Salary

The salary for this position is competitive and dependent on relevant experience.

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