UK Sales Agent

Recruiter:

SA Commercial (Pty) Ltd

Job Ref:

CPT000150/ZJ

Date posted:

Wednesday, April 2, 2025

Location:

Capetown, South Africa

Salary:

R9000 Monthly

SUMMARY:
Sales Advisors

About Us
Hello. We’re AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our people. We are an expanding business with offices in Leicester, Coventry, Stockport and Sligo and can offer strong development opportunities/career paths for individuals looking to join us.
Summary
To provide a telephone-based sales or booking service, for both inbound and
outbound teams!
Job Purpose
The Agent key role is to deliver a first-class service to our blue-chip clients
ensuring their revenue generation is maximised thoroughly.
To provide help, advice, and guidance to new and existing customers, so that
the customer makes the right and informed decision about their account or
service.
To be a brand ambassador on behalf of our clients.

POSITION INFO:
Key Duties & Responsibilities

- Dealing with both inbound and outbound calls
- Talking to new and existing customers regarding their accounts
- Booking appointments and completing care calls.
- Processing orders for customers
- Updating customer accounts
- Following agreed call scripts
- Updating databases with customer details
- Working towards agreed sales targets and agreed conversion
- Understanding customer needs to deliver effective solutions
- Take ownership of each and every call to maximise revenue generation
- To be passionate about providing outstanding customer services.

Experience and Qualifications
- 2 years Outbound Call Centre Sales
- 12 months UK Customer Service Experience
- Credit & Criminal Clear
- Grade 12
- Good Command of the English Language
- Able to work UK shifts
- Able to start immediately

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