Underwriting and Claims Manager

Recruiter:

Express Employment Professionals Midrand

Job Ref:

MR000135/TBDW

Date posted:

Monday, March 10, 2025

Location:

Johannesburg, South Africa

Salary:

22000 Monthly

SUMMARY:
Job Title: Underwriting and Claims Manager
Location: Sandton
Remuneration: R22 000 - R32 000

Our client, in Wealth Management, is looking to employ an Underwriting and Claims Manager for Short-term Insurance to join their team in Sandton.

The candidate will be responsible to actively pursue the growth of the Company by maintaining the existing book of business and write new business for the Short-term Insurance department. The position will also oversee and manage the department and report directly to the General Manager.

Duties & Responsibilities:
Underwriting (Amendments & renewals):

Provide suitable advice and intermediary services to clients
Pro-actively manage the client portfolio, ensuring continuity and compliance to the mandate and Company and Industry policies, procedures, and requirements
Review policy needs of existing clients, make suitable recommendations based on the needs identified
Obtain and provide quotes to existing clients
Send through amendments to insurers or where applicable do it directly on the online systems
Provide suitable advice and intermediary services
Keep clients informed at all times on the progress of their interaction with you and the company

Compliance & Reporting

Maintain best practice standards and comply with all present and future statutory and regulatory requirements for the Financial Services Industry including record keeping
Provide weekly and monthly reports to management

Market the “firm”

Promote all the available services offered by the Company

Client relationship Management

Engage with clients to identify their needs and source suitable insurance products
Develop strong client relationships retain business

Claims

Send through insurer claim forms to clients
Manage claims process for clients from registering the claim, doing follow up calls and email to insurers, to providing the client with regular feedback until the claim is finalized
Assist with supporting documentation

Teamwork & leadership

Provide guidance to new business and claims assistants
Review standard documentation and templates, make recommendations to the HOD and assist with implementation thereof

POSITION INFO:
Required qualification and working knowledge:

Matric
Certificate/ Diploma in Short-term Insurance
RE 5
2-3 years of experience in Administrator or Financial services

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