Vehicle Warranty Sales Agent

Qualification:

• Matric
• RE5 (Preferred)
• FETC: Short-term Insurance NQF4 or better (Preferred)
• Meet the regulatory requirements (e.g. DOFA period, FAIS Fit & Proper)

Experience and skills required

• 2 years of call centre sales experience
• 1 year of Warranty/VAPS experience is essential
• Fluency in English is essential plus one other official language.
• Must be vaccinated

Key Responsibilities

• To maximise policy sales and monthly written premium in a compliant and customer centric manner.
• To be responsive, courteous and professional in dealing with the Company’s supporting lead providers and customers.
• To execute the sales process with skill, knowledge, diligence and integrity.
• To optimise each lead by selling additional products where these are available.
• To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
• To accurately identify the needs of the customer by asking effective questions and listening attentively.
• Match benefits accordingly and demonstrate how a product satisfies their needs.
• To understand objections and overcome them with an appropriate response.
• Strive to become an expert in your field through observation and collaboration.